Why Knot Me Business Partner Agreement
This Business Partner Agreement ("Agreement") governs participation by businesses, venues, restaurants, lounges, bars, hospitality operators, event organizers, nightlife operators, and related partners ("Business," "Venue," "Partner," "you," or "your") on the Why Knot Me ("WKM," "Why Knot Me," "we," "our," or "us") platform.
By creating, managing, accessing, or operating a business account on WKM, you agree to this Agreement.
1. About Why Knot Me
Why Knot Me is a relationship, hospitality, reservation, matchmaking, and social discovery platform.
WKM helps users discover:
• Restaurants
• Bars
• Lounges
• Nightlife venues
• Events
• Experiences
• Matchmaking opportunities
• Relationship oriented experiences
WKM is a technology platform only.
WKM does not own or operate participating venues unless explicitly stated.
Businesses remain independently responsible for their operations.
2. Business Eligibility
To use WKM Business services, you must:
• Be legally authorized to represent the business
• Maintain all required licenses and permits
• Operate lawfully
• Provide accurate business information
• Maintain current contact details
• Comply with applicable hospitality, alcohol, labor, accessibility, and consumer laws
WKM may require verification documentation.
3. Business Profiles and Accuracy
Businesses are responsible for maintaining accurate:
• Venue names
• Addresses
• Hours
• Menus
• Photos and videos
• Reservation availability
• Event details
• Pricing information
• Accessibility information
• Contact information
Businesses may not:
• Misrepresent services
• Use misleading media
• Manipulate venue availability
• Create fake engagement
• Impersonate other venues
• Use fraudulent promotions
WKM may remove inaccurate or misleading content.
4. Reservation Obligations
Businesses participating in WKM reservations agree to:
• Honor confirmed reservations when reasonably possible
• Maintain accurate reservation availability
• Communicate operational changes promptly
• Avoid deceptive reservation practices
• Respect confirmed reservation commitments
• Maintain lawful hospitality operations
Businesses remain responsible for:
• Seating decisions
• Venue operations
• Wait times
• Capacity management
• Dress code enforcement
• Food and beverage service
• Staff conduct
WKM does not guarantee reservation volume or customer behavior.
5. Cancellation, No-Show, and Refund Policies
Businesses may establish:
• Cancellation windows
• No show policies
• Deposits
• Reservation fees
• Event refund policies
Businesses must clearly disclose applicable policies.
Businesses are responsible for handling:
• Venue specific refunds
• Reservation disputes
• Event operational issues
• Customer service obligations
WKM may facilitate communication or payment flows but is not responsible for venue level operational disputes.
6. Matchmaking Participation
Businesses may participate in WKM matchmaking related experiences.
Businesses may have access to features including:
• Accept Matchmaking Requests
• Venue Visible controls
• Event visibility
• Recommendation participation
• Reservation optimization
• Experience categories
• Crowd and vibe participation
Businesses may not:
• Discriminate unlawfully
• Manipulate matchmaking systems
• Target users unfairly
• Misrepresent venue atmosphere
• Abuse user behavioral information
Recommendation placement is determined by WKM systems.
7. Venue Visibility and Operational Controls
WKM may provide operational controls including:
• Venue Visible
• Ghost Mode
• Booking Status
• Emergency Closure
• Event Availability
• Matchmaking Availability
• Reservation Acceptance
Businesses are responsible for ensuring operational settings accurately reflect venue conditions.
WKM may override visibility settings where necessary for:
• Safety
• Fraud prevention
• Platform integrity
• Legal compliance
• User protection
8. Events and Experiences
Businesses hosting events through WKM are solely responsible for:
• Event operations
• Staffing
• Security
• Crowd management
• Alcohol compliance
• Local permits
• Insurance
• Venue safety
• Accessibility compliance
• Ticket fulfillment
• Refund handling
Businesses must comply with all applicable laws and regulations.
WKM reserves the right to remove or restrict events at any time.
9. Business Conduct Standards
Businesses and staff members must:
• Treat users respectfully
• Maintain safe environments
• Avoid harassment or discrimination
• Respect privacy
• Comply with accessibility laws
• Avoid deceptive conduct
• Avoid retaliatory behavior against users
Businesses may not:
• Share user data improperly
• Use WKM data outside approved purposes
• Harass users
• Manipulate platform systems
• Abuse moderation systems
• Encourage unsafe conduct
WKM may suspend or remove businesses for violations.
10. Alcohol and Hospitality Compliance
Businesses are solely responsible for:
• Alcohol service compliance
• Age verification
• Responsible service practices
• Food safety
• Health code compliance
• Licensing compliance
• Employee conduct
WKM is not responsible for alcohol related incidents or hospitality operations.
11. Accessibility and Non-Discrimination
Businesses must comply with:
• ADA requirements
• Accessibility laws
• Applicable nondiscrimination laws
Businesses may not discriminate based on:
• Race
• Ethnicity
• National origin
• Religion
• Disability
• Gender
• Identity
• Sexual orientation
• Age
WKM may remove businesses for discriminatory conduct.
12. Business Content and Media Rights
Businesses grant WKM a worldwide, nonexclusive, royalty free license to use:
• Logos
• Venue names
• Menus
• Photos
• Videos
• Event content
• Promotional assets
• Venue descriptions
for:
• Platform operations
• Marketing
• Recommendation systems
• Promotional campaigns
• Social media
• Discovery features
Businesses represent that they own or control necessary rights to uploaded content.
13. Payments and Payouts
Payments may be processed through third party providers including Stripe.
Businesses agree:
• Third party payment processors may impose separate agreements
• WKM is not a bank or financial institution
• Payout timing may vary
• Fraud reviews may delay payouts
• Chargebacks may affect payouts
• Taxes remain the responsibility of the business
Businesses are responsible for:
• Tax reporting
• Financial compliance
• Banking information accuracy
• Connected account obligations
14. Subscription and Platform Fees
Certain business features may require:
• Subscription fees
• Promotional fees
• Reservation fees
• Event fees
• Transaction fees
• Marketplace fees
Applicable pricing may change with notice.
Businesses are responsible for reviewing current pricing.
15. Analytics and Data Usage
WKM may provide businesses with analytics or operational insights.
Analytics may include:
• Reservation trends
• Venue engagement
• Event performance
• Crowd insights
• Recommendation performance
• User interaction patterns
Businesses may only use analytics for authorized operational purposes.
Businesses may not:
• Resell data
• Attempt to identify anonymous users improperly
• Export data for unauthorized profiling
• Build competing systems using WKM data
16. Moderation and Platform Enforcement
WKM may:
• Restrict visibility
• Remove content
• Suspend business accounts
• Remove events
• Limit reservation access
• Restrict matchmaking participation
• Permanently terminate accounts
Moderation decisions are made at WKM's discretion.
17. Emergency Operations
WKM may restrict or suspend venue participation during:
• Safety incidents
• Fraud investigations
• Operational emergencies
• Legal disputes
• Public safety concerns
• Platform abuse investigations
Businesses must cooperate reasonably during safety investigations.
18. Privacy and User Information
Businesses may receive limited user information necessary to operate reservations, events, or hospitality experiences.
Businesses may not:
• Sell user information
• Share user information improperly
• Use user data outside approved purposes
• Contact users outside authorized channels without consent
Businesses must maintain appropriate safeguards for user information.
19. Intellectual Property
WKM owns all rights related to:
• Platform systems
• Recommendation systems
• Branding
• Algorithms
• Visual systems
• Software
• Marketplace infrastructure
• “Taking the reservations out of dating™”
Businesses may not copy, reverse engineer, or misuse WKM intellectual property.
20. Disclaimers
WKM provides services on an "AS IS" and "AS AVAILABLE" basis.
WKM does not guarantee:
• Reservation volume
• Revenue
• Event attendance
• Customer behavior
• Matchmaking success
• Recommendation placement
• Platform uptime
• Venue performance
Businesses assume responsibility for their own operations and outcomes.
21. Limitation of Liability
To the maximum extent permitted by law, WKM shall not be liable for:
• Lost profits
• Venue revenue loss
• Reservation disputes
• Customer conduct
• Event incidents
• Alcohol related incidents
• Reputation damage
• Indirect damages
• Consequential damages
WKM's liability shall not exceed amounts paid by the business to WKM during the prior 12 months.
22. Indemnification
Businesses agree to defend and indemnify WKM from claims arising from:
• Venue operations
• Employee conduct
• Alcohol service
• Reservation disputes
• Accessibility violations
• Discrimination claims
• Event incidents
• Legal violations
• Uploaded content
• Business negligence
23. Governing Law
This Agreement is governed by the laws of the State of Delaware.
Applicable consumer protection or state specific laws may still apply.
24. Termination
WKM may suspend or terminate business participation at any time for:
• Violations of this Agreement
• Fraud
• Abuse
• Safety concerns
• Legal risk
• Chargebacks
• Platform misuse
• Operational misconduct
Businesses may discontinue participation at any time.
25. Changes to This Agreement
WKM may update this Agreement periodically.
Continued use of WKM Business services constitutes acceptance of updated terms.
Contact Information
Why Knot Me Inc.